Privacy Policy

This Privacy Policy describes how ZakatWise collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. We believe transparency in our data practices is essential to building trust with our users. This policy outlines what information we gather, how we use it, and the rights you have regarding your personal data.

Information We Collect

We collect various types of information to provide our services effectively and improve your experience. When you register for an account, we collect personal details such as your name, email address, and contact information. We also gather usage data as you interact with our platform, including pages visited, features used, and time spent on our website. Additionally, we collect device information such as your browser type, operating system, and IP address to optimize our services for different devices and locations. We use cookies and similar technologies to enhance your browsing experience and analyze user behavior patterns.

How We Use Your Information

We use your personal information to provide, maintain, and improve our zakat calculation and Islamic financial planning services. Your data helps us personalize your experience, allowing us to offer relevant zakat computation tools and budget planning resources tailored to your needs. We use contact information to send important updates about our services, respond to your inquiries, and provide customer support. We analyze usage data to identify trends, improve our platform’s functionality, and develop new features that better serve the Islamic community in Malaysia. We never sell or share your personal information with third parties without your explicit consent, except where required by law.

Your Privacy Rights

You have several important rights regarding your personal information. You can request access to the data we hold about you at any time. You have the right to correct inaccurate or incomplete information in your account. You can request deletion of your personal data, though we may retain certain information for legal compliance or legitimate business purposes. You can withdraw consent for data processing and opt out of marketing communications. You also have the right to data portability, meaning we can provide your information in a structured, commonly used format. To exercise any of these rights, please contact us using the details provided below. We will respond to your requests within thirty days.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. We use session cookies to maintain your login status during your visit. We also use analytical cookies to understand how users interact with our website, which helps us optimize features and user interface. Persistent cookies may be stored on your device for longer periods to remember your preferences across visits. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled. We respect your cookie preferences and do not use tracking technologies for purposes beyond improving our services and understanding user behavior.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our systems use industry-standard encryption protocols, particularly for sensitive data such as financial information and personal identifiers. We maintain secure server infrastructure and regularly update our security systems to address emerging threats. Our team members who have access to personal information are bound by strict confidentiality agreements. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and keep your account credentials confidential to further protect your information.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to how we handle your personal information, we will notify you by updating the “Last updated” date at the top of this policy and, in some cases, by sending you a direct notification. Your continued use of our services following the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information. If you have concerns about any changes, please contact us before continuing to use our services.